Try these solutions if you experience problems starting or using OmniPage:
Make sure that your system meets
all requirements listed under System
requirements.
Make sure that your scanner is
plugged in and that all cable connections are secure.
Turn off your computer and your
scanner, turn your scanner back on, and then restart your computer. Make
sure other applications are functioning properly.
Use the software that came with
your scanner to verify that the scanner works properly before using it
with OmniPage.
Make sure you have the correct
drivers for your scanner, printer, and video card. See the Nuance's Scanner
Information web page for more information.
Run Check Disk to check your
hard disk for errors. See Windows online Help for more information.
Defragment your hard disk. See
Windows online Help for more information.
Uninstall
and reinstall OmniPage.
The Support section of Nuance's
website at www.nuance.com contains
Tech Notes on commonly reported issues using OmniPage. Our web pages may
also offer assistance on the installation process and troubleshooting.
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