Today, very few of us can deny that social media has broad based influence on brand awareness. Specifically, social gaming really has impacted enterprise customer experience - evidence Farmville. Facebook, the number one social networking site on the internet, most certainly influences consumer brand...
Posted to
Customer Experience Experts Blog
by
Ilene Kaminsky
on
11-02-2010
Filed under:
Filed under: customer experience, branding, multimodal, Insurance, Facebook, 3UK, multichannel, Farmer's Insurance, social advertising, social media, Farmville, Zynga, social gaming