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Voice Biometrics Goes Mainstream – and Mobile
The End of Passwords and PINs: Could Your Voice be the “Spoken Token?”
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authentication
biometrics
call center
contact center
customer care
mobile
self-service
voice biometrics
Voice Biometrics Goes Mainstream – and Mobile
Banks, telcos and government agencies are just three examples of the organizations that are leveraging voice to streamline and enhance authentication, including on mobile devices A person's voice is one of a human being's most unique attributes...
Published
12-06-2011 3:35 PM
by
Andrea_Mocherman
Filed under:
self-service
,
contact center
,
voice biometrics
,
voice authentication
,
biometrics
,
call center
,
customer care
,
authentication
,
mobile
The End of Passwords and PINs: Could Your Voice be the “Spoken Token?”
Imagine you're paying for a purchase with your credit card over the phone through an automated system - how can a "machine" tell if it's really you calling, rather than someone who just stole your wallet? Consumers reported fraud losses...
Published
09-03-2009 1:06 PM
by
Nuance Expert TIPS
Filed under:
voice biometrics
,
voice authentication
,
biometrics
