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Enterprises: What's Your Mobile Strategy?
Livin' on a Prayer
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contact center
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Enterprises: What's Your Mobile Strategy?
Fifteen years ago, analysts and investors frequently asked enterprises, “What’s your Internet strategy?” The unspoken corollary was, “If you don’t have one, you’d better get one fast, or you’re toast.” Today...
Published
12-20-2011 1:37 PM
by
Andrea_Mocherman
Filed under:
contact center
,
IVR optimization
,
customer loyalty
,
mobile phones
,
customer service
,
mobile care
,
customer care
,
mobile
Livin' on a Prayer
Oh, we're half-way there Oh, oh, livin' on a prayer Take my hand; we'll make it I swear Oh, oh, livin' on a prayer - Bon Jovi No, I'm not reminiscing about my junior prom. This Bon Jovi song came up in conversation at work today, as...
Published
09-08-2009 10:02 AM
by
Rebecca
Filed under:
customer experience
,
mobile phones
,
customer service
