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Excuse Me Dear, But Your Stock is Up and Your Package has Arrived
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self-service
strategic planning
Excuse Me Dear, But Your Stock is Up and Your Package has Arrived
I was chatting with a colleague yesterday, and he was excited about the evolution of Bluetooth devices – specifically how they could eventually become a stand-alone channel for outbound communications from companies to their customers, whispering...
Published
07-02-2009 2:03 PM
by
Rebecca
Filed under:
customer experience
,
self-service
,
caller behavior
,
strategic planning
