Video: Want to Improve Customer Experience? Try Outbound Customer Care. - Nuance Enterprise Connect Blog - From Nuance

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Video: Want to Improve Customer Experience? Try Outbound Customer Care.

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Nuance's Amy Livingstone talks about how outbound customer care can improve the customer experience. And why consumer's love getting outbound notifications!

Posted 05-11-2010 11:09 AM by Donald Davis

Filed under: self-service, customer service representative, outbound customer care: speech automation, proactive notifications

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