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September 2009 - Nuance Enterprise Connect Blog
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Livin' on a Prayer
Oh, we're half-way there Oh, oh, livin' on a prayer Take my hand; we'll make it I swear Oh, oh, livin' on a prayer - Bon Jovi No, I'm not reminiscing about my junior prom. This Bon Jovi song came up in conversation at work today, as...
Published
09-08-2009 10:02 AM
by
Rebecca
Filed under:
customer experience
,
mobile phones
,
customer service
The End of Passwords and PINs: Could Your Voice be the “Spoken Token?”
Imagine you're paying for a purchase with your credit card over the phone through an automated system - how can a "machine" tell if it's really you calling, rather than someone who just stole your wallet? Consumers reported fraud losses...
Published
09-03-2009 1:06 PM
by
Nuance Expert TIPS
Filed under:
voice biometrics
,
voice authentication
,
biometrics